Terms & Conditions
Please note the following terms when booking your child's birthday party
with us at Mini Mayhem.
1. All packages (excluding Build a Bear & Exclusive Use) are a minimum of 10 children.
2. A 50% deposit is required at time of booking (non-refundable).
3. In the event of a member of our team agreeing an initial provisional booking, we would hold a particular space for a maximum of 48 hours (managers discretion).
4. The remaining 50% balance will be due no later than two weeks prior to your booked birthday party.
5. Once full payment is made we will under no circumstance refund any amount for guests who do not attend your party on the day or after your party has commenced.
6. Under NO circumstance will a FULL REFUND be given.
7. If you are unhappy with any part of your party on the day, please make it clear to a Supervisor or Manager immediately who will deal with the situation at the time.
8. All allergies must be stated at time of booking. We will be unable to cater for allergies on the day of the party without prior notice.